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5 Things to Look for in a Jeweler

June 23, 2016

What to Look for In a Jeweler

Buying jewelry is an important decision, and every purchase represents a special and personal expression of love and individual style. With the right jeweler guiding you through the purchasing process, it can be a great experience. With the wrong jeweler or jewelry store, it can turn into a nightmare

Just like there are certain qualities you look for in a diamond, there are certain qualities and characteristics you want your jeweler to possess. Buying jewelry is not only a personal decision, but a "technical" one which requires guidance and education. 

Here are some qualities to look for...

Qualities to Look for In a Jeweler

Trust: Above all, it's important to trust the jeweler you're working with and have a rapport with them. Do you feel comfortable asking questions? Do you feel like you're being listened to? A good jeweler will listen to you carefully and focus on you and what you want. A good jeweler will not only show you what you want, but also try to open your eyes to other options without overwhelming you.At Mullen Bros., my team and I work hard to establish and maintain trust with our customers. We aim to develop a relationship with you that will last for years to come.

Established & Reputable: Not only do you want to choose someone that you  trust, but you also want to look at how long the jeweler’s been in business, as well as their reputation. 

Wide services and selection: A respected jeweler will offer a wide array of services and selection, including:

  • An in-house gemologist, who can help you find the perfect stone!
  • A bench jeweler, who can help repair or resize your jewelry. (We happen to have a master jeweler, whom we're pretty proud of!)
  • A large and varied inventory
  • Custom work—If they don't carry what you're looking for, they can design it for you.

Fair and Clear Policies: A good jeweler will have policies in place that are clear, fair, and easy to understand. Understanding these policies is helpful in the event you have to utilize them. More importantly, however, they should be reviewed with you during the purchasing process so you aren't left in the dark!

Passion: Look for a jeweler that is passionate--passionate about their craft and helping you find the right piece of jewelry, whether it's the perfect diamond engagement ring, anniversary present, or birthday gift. This passion will undoubtedly elevate your experience and help you find exactly what you want. 

We here at Mullen's Bros. Jewelers are fortunate to have been in business for 5 generations and thislegacy of experience and expertise is put to work for you every time you work with us! It's our passion to help you find jewelry that's perfect for you and you'll enjoy for years to come. This is our legacy!

We're honored that Mullen Bros. Jewelers ranks #1 in overall customer ratings among all jewelry stores in Southeastern Massachusetts and we will continue to take care of our neighbors and friends, one jewel at a time.

What to Look for In a Jeweler


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