Layaway

We offer a flexible layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Expired layaways will receive an in store credit for monies received.

FINANCING

Mullen Bros. Jewelers offers financing through Wells Fargo and Comenity Bank. We offer 12 month interest free "Same as cash" option and other payment plans are available to fit your needs with approved credit.

RETURNS & EXCHANGES

Most returns & exchanges are accepted within 45 days of purchase or delivery. Certain special orders and altered items may be non-returnable. 

REFUNDS

Refunds are accepted within 45 days of purchase or delivery. All refunds must be “in new condition” and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Estate and Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing. If a ring has been sized from it's stock size, that charge is non-refundable.

DIAMOND INSPECTION

We recommend bringing us your diamond jewelry for inspection every 6 months. We will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

APPRAISAL

We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our owner and Registered Jewelers, Bob Mullen III. Bob has been trained by the Gemological Institute of America (GIA) & the American Gem Society (AGS). 

CUSTOM WORK

All custom jewelry is nonrefundable and requires a 40% deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.